Bookpluto

Support

Field-service & dispatch operations for installer, HVAC, and home-services teams.

About Bookpluto

Bookpluto helps field-service companies run day-to-day operations: scheduling and dispatching jobs, coordinating workers, communicating with customers, attaching job-site photos, and collecting payment for completed real-world work. It is built for company owners, managers, and the specialists who do the work in the field.

Get Help

The fastest way to reach us is by email. Tell us your company name, the device you're using, and a short description of what you need, and we'll get back to you.

Email Support

booking@bookpluto.com

Common Questions

How do I sign in?

Open the app and sign in with the email and password for your account. If you've forgotten your password, use the "Forgot password" link on the sign-in screen to reset it by email.

How do I attach photos to a job?

Open the booking and use the attachment control to take a new photo with your camera or pick one from your photo library. The app asks for camera or photo-library permission the first time you use it.

How do payments and payouts work?

Customer payments and worker payouts are handled securely through Stripe. Card entry and payout onboarding happen on Stripe's hosted pages; Bookpluto never stores card or bank-account numbers. See our Privacy Policy for details.

How do I delete my account?

You can request deletion of your account and associated personal data from the account settings inside the app. You can also email us at the support address above and we'll action your request. See the Privacy Policy for what deletion covers.

I'm not receiving notifications.

Make sure notifications are enabled for Bookpluto in your device settings, and that you're signed in. If the problem continues, email support with your device model and OS version.